Payment & Delivery

Payment & Delivery Information – Relaxion

Secure Payments

At Relaxion, we prioritize safe and secure transactions for every customer.

We accept payments through trusted and encrypted payment providers to ensure your personal and financial information remains protected at all times.

Accepted payment methods may include:

  • Credit & Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Google Pay

  • PayPal (where available)

  • Other secure regional payment providers

All payments are processed using SSL encrypted technology and secure payment gateways.

Relaxion does not store full payment card information on our servers.

Order Processing

Once your order is successfully placed:

  • You will receive an order confirmation email

  • Orders are reviewed and processed within 1–3 business days

  • Tracking information is provided once the order has shipped

Orders placed during weekends or holidays may require additional processing time.

Shipping & Delivery

Relaxion ships internationally to selected countries worldwide.

Estimated delivery times vary depending on:

  • Destination country

  • Shipping carrier

  • Customs clearance

  • Seasonal demand

Estimated Delivery Times

  • United Kingdom: 5–10 business days

  • United States: 5–12 business days

  • Europe: 6–14 business days

  • Canada & Australia: 7–15 business days

  • Other international destinations: 7–20 business days

Please note that delivery estimates are not guaranteed and may occasionally be affected by external shipping delays.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery destination

  • Product size & weight

  • Shipping method selected

From time to time, Relaxion may offer:

  • Free shipping promotions

  • Discounted international shipping

  • Limited-time delivery offers

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Tracking updates may take 24–72 hours to appear depending on the carrier system.

Customs, Duties & Taxes

For international orders:

  • Customs duties

  • Import taxes

  • Local handling fees

may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

Relaxion is not responsible for:

  • Delays caused by incorrect addresses

  • Failed deliveries due to incomplete information

  • Additional shipping costs caused by customer errors

Please contact us immediately if you notice an error after placing your order.

Delayed or Lost Packages

While most deliveries arrive within the estimated timeframe, delays may occasionally occur due to:

  • Customs inspections

  • Carrier disruptions

  • Weather conditions

  • High seasonal demand

If your package appears delayed or lost, please contact our support team and we will assist you as quickly as possible.

Order Cancellations

Orders may only be canceled within a limited timeframe before processing begins.

Once an order has entered fulfillment or shipment stages, cancellation may no longer be possible.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect:

  • Please contact us within 48 hours of delivery

  • Include clear photos of the item and packaging

  • Our support team will review the issue and provide a suitable solution

Contact Support

For any questions regarding payments, shipping, or delivery:

Relaxion Support
Email: support@yourdomain.com

Our Commitment

At Relaxion, our goal is to provide a smooth, secure, and reliable shopping experience while delivering premium wellness and comfort products to customers worldwide.