Contact information

Contact Information

In accordance with legal requirements and for any inquiries regarding our products, your orders, or our store, you may contact us directly via the official details below:

  • Brand / Store Name: Relaxion

  • Customer Support Email: support@relaxion.store

  • Official Registered Office: 14 WILMOT STREET, UNIT 29, ILKESTON, UNITED KINGDOM, DE7 8BD

  • Customer Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (Local Time). Requests received on weekends or public holidays will be processed on the next business day.

For faster assistance with your inquiries regarding an existing order, please always include your order number preceded by a hash (e.g., #1001) in the subject line of your email.