Privacy policy

Privacy Policy – Relaxion

Last Updated: July 1, 2026

Relaxion operates this website, including all information, content, tools, products, and services associated with it, to provide you with a personalized shopping experience (the "Services"). Relaxion is powered by Shopify, which enables us to deliver these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase via the Services, or when you communicate with us.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to data that identifies you or can be reasonably associated with you. We may collect or process the following categories of information:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit/debit card numbers, payment details, transaction history, and payment confirmation.

  • Account Information: Username, password, security questions, and preferences.

  • Transaction Information: Items viewed, cart contents, wishlists, purchases, returns, and transaction history.

  • Communications: Information included in your messages, such as customer support inquiries.

  • Device & Usage Data: IP address, device identifiers, browser type, and interaction data with our Services.

2. Sources of Information

We collect personal information from:

  • Directly from you (account creation, purchases, communication).

  • Automatically via the Services (cookies and similar technologies).

  • From our service providers and partners, such as Shopify.

3. How We Use Your Information

We use your data to:

  • Provide, personalize, and improve our Services (payment processing, order fulfillment).

  • Marketing and advertising (promotional emails, SMS, and targeted ads).

  • Security and fraud prevention (authenticating accounts, detecting suspicious activity).

  • Communication and customer support.

  • Legal compliance and valid legal processes.

4. Relationship with Shopify and Third Parties

Our Services are hosted by Shopify. Your information is shared with Shopify and third-party providers for IT management, payment processing, data analytics, cloud storage, and order fulfillment.

5. Your Rights

In accordance with applicable data protection laws, you have the following rights:

  • Right of Access: Request access to the personal data we hold about you.

  • Right to Deletion: Request the deletion of your personal information.

  • Right to Rectification: Request correction of inaccurate data.

  • Right to Portability: Request a copy of your data for transfer to a third party.

  • Communication Preferences: You may unsubscribe from marketing emails at any time via the link provided in our emails.

6. Security and International Transfers

While no security measure is perfect, we utilize recognized transfer mechanisms for data moved outside the country of residence.

7. Company Information

Relaxion is a trading name of STARBITRAGE LTD (Company Number: 16493094), registered in England and Wales.

  • Registered Office Address: 14 WILMOT STREET, UNIT 29, ILKESTON, UNITED KINGDOM, DE7 8BD.

8. Contact Us

For any questions regarding our privacy practices or to exercise your rights, please contact us at:

  • Email: support@relaxion.store

  • Registered Office: 14 WILMOT STREET, UNIT 29, ILKESTON, UNITED KINGDOM, DE7 8BD.